7 Questions You Should ask When Hiring a Moving Company

7 Questions You Should ask When Hiring a Moving Company

Hiring a moving company is the most important step for any move. It can literally make the difference between having a hassle-free process that ensures your belongings arrive undamaged and enduring a nightmarish scenario that can lead to headaches, discrepancies, and serious regrets. To make sure you hire the right one that can give you confidence and peace of mind, we’ve compiled some of the key questions you should ask when hiring a moving company. Check them out below.

Are They Licensed?

Make sure to ask if the company is licensed, bonded and insured. They should be able to provide you with their license number to verify. This will help you avoid landing in any scam situations that could leave you stranded or out of pocket. 

What Liability Coverages Do They Offer?

Before you place your valuables in the hands of movers, you’ll want to know that they’re covered in the event that something happens and causes damage. Always inquire about the moving company’s liability coverage and get details on exactly what it covers. They should provide more than just the basics. Even if you have to pay a little more, it’s worth the peace of mind to keep your belongings safe and insured.

Can They Provide a Binding Quote?

Ask about how they calculate their fee and if they can provide a binding quote. Most reputable moving companies will provide this or offer a not-to-exceed estimate to ensure you’re not left with a much higher rate than what was quoted. Additional fees should also be clearly outlined, such as for travel time.

Can They Provide References?

Never hire a moving company without obtaining references. It’s the only way to really know what you can expect. Before deciding who to hire, ask them for references. Also, search through online reviews either on their website or via other business pages and social media to learn more about their reputation.

Do You Have a Cancellation Policy?

Be prepared for delays and a potential “raincheck” in case something happens, like an unexpected snowstorm. Ask about their cancellation policy and what happens if bad weather is expected on your scheduled moving day.

Are There Restrictions On What You Can’t Pack?

Certain items that can be hazardous won’t be accepted by moving companies. Instead, you’ll have to transport them on your own. This usually includes paint, varnish, gasoline, kerosene, propane tanks, and chemicals.

Do You Subcontract?

Some moving companies will hire subcontractors who are not direct employees of the company. This means they won’t necessarily follow the same set of standards and policies. Always ask, and if they say yes, keep looking.

Get the confidence and reliability you can count on for all your moving needs at Ottawa Moving Logistics. We offer a range of services that can make you move so much easier. Contact us today to learn more or to lock in your moving date!

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